Member Testimonials

"What a lifesaver FCA Network is! We really appreciate the magic Olga Robertson performed for us expediting our carpet order that was back-ordered until the end of July. Our customer suffered damage from the recent flooding in the Midwest, and they had already painted their area to match the carpet sample. We placed the order for the carpet they wanted, but were only informed several days later that it had been back ordered. Since we also suffered devastation from the flood, we did not want to loose the sale. Because of your influence, we were able to keep the sale and satisfy our customer. Wow, the power of FCA Network!"

"I get the best of all worlds with FCA Network. I have found that by combining my negotiating efforts with that of FCA's buyer, we far surpass any pricing available in the market place. I get the right price on the right products- period."

"I flew to Chicago to visit one of the FCA stores and was wowed! I found a team that had identified the keys to success. The management at FCA owns and operates successful retail stores - something no other group in our industry can claim. I knew immediately that I found the right group for me."

"The negotiated prices on my middle to high end products are $2-3 lower than I could buy them before I joined FCA Network. Since I have 8 locations in and around Charlotte, I compete against around 100 retailers and big box stores. I can show and sell FCA products with confidence. The reduction in my cost of goods sold has allowed me to gain market share even in a soft economy. I can mark up products 50% or more and close sales. My competitors wish they had our buying power!"

"FCA's motto is "Simplify Your Life." A HUGE benefit to me is how easy they make running my business. My pricing is at my fingertips anywhere my laptop gets internet coverage. All my products and prices are preloaded. It makes writing up customer tickets, work orders and purchase orders a breeze. When there is a price increase, FCA gets the mills to delay it for about a month and the day it takes effect, I know my prices are already updated in the software. Now that's easy! "

"When I joined, FCA Network gave me an exclusive area where there would be no other Network stores. I have 10 competitors in my immediate market place. With my exclusive territory and the private branded products, that my competitors can't get, I can show a sample with the confidence that I won't get shopped. My salespeople are more confident AND my margins are up!"

"I have competition up and down the street from me. I was losing every other sale. Today with FCA Network I have my own label that is exclusive to me in my market. I have confidence in my store again and my margins are higher than they have ever been."

"The most profitable decision that we have made was obtaining private label branding through FCA Network. For the size of our town, there is a tremendous amount of competition. The private labeling allows us to maintain our margins without being shopped."

"My store was in a state of chaos. There was no rhyme or reason for anything with displays and samples on top of each other. I had no idea what was even on my floor anymore. FCA Network came in and created a beautiful showroom with a better product mix all positioned in a way that makes selling not only easier but fun."

"There is a lot of competition in my area and everyone knew what I had on my floor. FCA Network came in with a private system exclusive to me in my market and now I sell better and my margins are their highest ever!"

"What motivated me personally to become a member of FCA were the people that introduced us to FCA. We flew into Chicago and had dinner with Bob and Olga. Their comments sold me and the knowledge they both had of the floor covering business. Cost was a factor also. It appeared you could get in FCA at a relative low cost to see how the program actually worked. If you didn't like things, it was easy to pull out with no hard feelings. We were ready for a change and knowing we had some different challenges to compete with the box stores and other buying groups. We did not want to reinvent the wheel when the work by FCA was laid out already for a fair nominal fee. In a nutshell, we got new beautiful products to sell along with a new showroom and a new adventure. The last sentence could be used for the benefits derived from our affiliation along with a sense of security, FCA, gives us. Strength comes in numbers and now we feel we are pulling away from the Mom and Pop scenario and becoming a factor in our industry by having us be a part of a group that has the strength and becoming stronger every year. This should give everyone confidence knowing that we have that sense of security which in turn makes our every day business life a little smoother."